Privacy Policy

This Privacy Policy explains how OwnerLanes collects, uses and shares information when you visit ownerlanes.com, purchase a digital product or contact support.

1. Information we collect

We may collect:

• Contact information, such as your name and email address when you purchase or contact us;
• Order information, such as the product, price, currency, order number, tax location and transaction status;
• Support information, including messages, attachments and troubleshooting details you choose to send; and
• Website information, such as pages viewed, approximate location, device, browser and referral source when optional analytics are enabled.

OwnerLanes does not receive or store your full payment-card number. Payments are processed by Lemon Squeezy and its payment providers.

2. How we use information

We use information to:

• deliver purchases and provide customer support;
• verify transactions and maintain business records;
• prevent fraud, abuse and security incidents;
• understand and improve our website and products;
• comply with tax, accounting and legal obligations; and
• send essential order or service messages. Marketing messages are sent only when permitted, and you can unsubscribe from them.

3. Cookies and analytics

The site may use essential storage for functionality and your cookie choice. With your permission, we use Google Analytics to understand aggregate website traffic and product-page activity. Optional analytics remain disabled until you choose “Allow analytics.” You can change that choice at any time using Cookie choices in the footer.

4. How information is shared

We do not sell your personal information. We may share information with service providers that help us operate the business, including Lemon Squeezy for checkout and digital delivery, website hosting and analytics providers, email providers and professional advisers. These providers may use information only for their services and legal obligations. We may also disclose information when required by law or to protect rights, safety and security.

5. Legal bases

Depending on where you live, we process information to perform a contract, comply with legal obligations, pursue legitimate business interests, or based on consent. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing.

6. Data retention

We keep information only as long as reasonably needed for delivery, support, security and legal or tax records. Retention periods vary by record type and applicable obligations. We delete or anonymize information when it is no longer required.

7. International processing

Our service providers may process information in countries other than yours. Where required, we rely on appropriate contractual or legal safeguards for those transfers.

8. Your privacy choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing, or receive a copy of your information. You may also withdraw analytics consent through Cookie choices. We may need to verify a request before completing it, and some records must be retained when required by law.

9. Security

We use reasonable administrative and technical safeguards, but no online service or storage method is completely secure. Please do not send passwords, full card numbers or sensitive personal records in a support message.

10. Third-party services and links

Third-party sites and services, including the Lemon Squeezy checkout, have their own privacy practices. Their policies apply when you use those services.

11. Changes to this policy

We may update this policy as our products, providers or legal obligations change. The effective date above shows the latest revision.

12. Contact

Privacy questions or requests can be sent to support@ownerlanes.com.